Privacy Policy
Effective Date: [Insert Date]
Last Updated: [Insert Date]
At Carpanter, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.carpanter.com, make a purchase, or interact with us in any way.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
Name
Email address
Phone number
Shipping and billing address
Payment details (processed via secure third-party gateways)
Account credentials (if you register)
b. Non-Personal Information
IP address
Browser type and version
Device information
Pages visited, time spent, and browsing behavior
c. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze website traffic. You can manage cookie preferences in your browser settings.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Provide customer support
Improve our website, products, and services
Send order updates and marketing communications (only with your consent)
Detect and prevent fraud or misuse of our services
Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
Trusted third-party service providers (e.g. payment processors, logistics partners, IT support)
Government authorities or regulators when legally required
In case of business transfers, mergers, or acquisitions
All third-party service providers are required to maintain the confidentiality and security of your data.
4. Data Security
We take reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:
SSL encryption
Secure server infrastructure
Limited access to personal data
Regular security audits
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Rights
As a user under Indian law, you have the right to:
Access the personal information we hold about you
Correct inaccuracies in your personal data
Withdraw consent for data processing (where applicable)
Request deletion of your data, subject to legal and contractual obligations
To exercise these rights, email us support@carpanter.com with the subject line "Data Request".
6. Retention of Data
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law (e.g., tax or regulatory compliance).
7. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with personal data, we will delete it promptly.
8. Links to Third-Party Sites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. Please read their privacy policies before sharing your data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact us at:
Carpanter.com
Email: support@carpanter.com
Phone: +91-9690931637
Address: Pandit Nagla, Moradabad-244001